At Luckyloms, we are committed to advocating for responsible gaming as a key element of our dedication to customer satisfaction and social responsibility.
We feel it is our responsibility to make sure you have a pleasant time on our platform while being aware of the potential risks linked to PC gaming if not managed carefully.
To aid in preserving a secure and pleasant gaming experience, we endorse responsible gaming and provide resources for players looking to effectively regulate their gaming habits.
Gaming should be an enjoyable hobby. Follow these suggestions to assist you in managing your gaming experience:
We promote responsible gaming by providing a variety of features aimed at assisting you in maintaining control.
If you feel the need to take a break or believe your gaming habits have become concerning, you have the option to exclude yourself from Luckyloms using the features in the "Profile" section of our website. You can select from the following choices:
These choices come into effect right away. If you are able to still log in to the platform afterwards, please inform us promptly via email.
During self-exclusion, you won't be able to access our platform. If you need your account history or other details, please reach out to customer support via email. Moreover, you won't receive any marketing communications from us during this period.
We suggest exploring comparable exclusion strategies on other gaming platforms and modifying your social media settings to steer clear of relevant content.
Luckyloms reserves the right to apply permanent or temporary exclusions as we deem necessary if there is proof indicating possible gaming-related concerns.
If you intend to deactivate your account, kindly submit a written request to our customer service team atluckyloms.com. Luckyloms reserves the right to terminate accounts at our discretion, while we will still uphold all previous contractual obligations.
If you do not have an account but want to opt-out of our platform, emailluckyloms.comwith your full name, address, email, and age. This exclusion will take effect right away and can only be reversed seven days after sending a written request.
You can check your gaming and transaction history through the "Game History" and "Transaction History" sections of the platform. For more details, please reach out to customer support.
If you or someone you are acquainted with is facing challenges with gaming habits, please reflect on the self-assessment questions below:
If you respond with "yes" to several inquiries, you might be facing difficulties with gaming. Reach out to the support groups mentioned in Section 4 for advice and help.
If gaming has negatively affected you, consider contacting Computer Gaming Addicts Anonymous (CGAA) at[email protected]. Note that CGAA is an independent organization and not affiliated with Luckyloms.
To guarantee online safety for children, we promote the use of parental controls and filtering software to block minors from accessing unsuitable content.
The free games that we offer are only meant to be used for entertainment by people who are at least 18 years old. Playing these games will not bring any wins. Future success at games is not guaranteed by prior practice or success in social gaming.